We appreciate the trust you place in Princeton Air Conditioning, Inc., and we are committed to respecting your privacy and the security of your personal information. This Privacy Policy describes:
- the personal information we collect and how we use that information;
- the choices you have about how we communicate with you and what personal information you share;
- when we might disclose your personal information;
- how we retain and protect your personal information; and
- your privacy rights under applicable state privacy laws.
This Privacy Policy applies to the provision of home services provided by Princeton Air Conditioning, Inc. ("Princeton Air," "we," or "us") and the Princeton Air Conditioning website and all related websites, applications, services, and tools where reference is made to this notice (collectively, "Services"), regardless of how you access the Services.
This Privacy Policy does not apply to Princeton Air's Affiliates or subsidiaries, or to other third parties who may provide personal information to or receive personal information from Princeton Air. It also does not apply to personal information collected from employees, job applicants, or independent contractors located in California.
Princeton Air Conditioning, Inc. 39 Everett Drive, Building D Princeton Junction, NJ 08550
is your data controller and responsible for the collection, use, disclosure, retention, and protection of your personal information under this policy and applicable laws.
BY INSTALLING, USING, REGISTERING WITH OR OTHERWISE ACCESSING OUR SERVICES, YOU GIVE EXPLICIT CONSENT TO PRINCETON AIR FOR THE COLLECTION, USE, DISCLOSURE AND RETENTION OF YOUR PERSONAL INFORMATION AS DESCRIBED IN THIS PRIVACY NOTICE AND OUR TERMS OF USE.
Personal Information Defined "Personal information" is information that can be associated with a specific person and could be used to identify that person, either directly or indirectly. It does not include anonymized or aggregated data.
Changes to This Privacy Notice We may revise this Privacy Notice at any time by posting the updated version on our website. All material changes will take effect as of the Effective Date listed at the top of the notice. Continued use of our Services after updates means you accept the revised Privacy Policy.
Information We Collect We collect and store personal information you provide and data we collect automatically. This includes:
- Identifiers: name, address, phone number, email, account details
- Financial information: payment information, billing address
- Internet activity: IP address, device ID, browser type, interaction with Services
- Location data: precise and general location if enabled
- Preferences, history, and behaviors
Sources include:
- Information you provide directly through forms, calls, or emails
- Cookies, web beacons, and tracking technologies
- Social media login services
- Third parties or partners
We may use cookies and similar tools to improve functionality and personalize your experience. To opt out of tracking, email privacy@princetonair.com.
How We Use Your Information We use your data to:
- Provide and improve Services
- Respond to inquiries and customer service requests
- Process payments
- Communicate with you regarding Services, promotions, and updates
- Analyze usage and personalize content
We do not sell, rent, or trade your personal information without your consent.
Opt-Out Instructions for SMS Communications: You may opt out of receiving SMS communications from Princeton Air at any time by replying with any of the following keywords: STOP, END, UNSUBSCRIBE, or CANCEL. Once you opt out, you will no longer receive text messages from us unless you choose to opt back in. Standard message and data rates may apply. For assistance, you may reply HELP or contact us at info@princetonair.com.
We do not share or sell phone numbers to third parties for marketing purposes. Your phone number is used solely for service-related communications and will be handled in accordance with our privacy practices.
Access and Control You may access, modify, or delete your information by contacting us. We will respond in accordance with applicable laws.
Disclosure of Information We may share your information with:
- Service providers under confidentiality agreements
- Law enforcement when required by law
- With your consent
Security We implement reasonable safeguards to protect your personal information. However, no system is 100% secure. You are responsible for maintaining the confidentiality of your password and account details.
Children's Privacy Our Services are not intended for children under 13. We do not knowingly collect personal information from children.
Your Privacy Rights You may have rights under state privacy laws, including the right to:
- Access and correct your data
- Request deletion of your data
- Opt out of sale or sharing of personal data
- Limit processing of sensitive information
To exercise your rights, email privacy@princetonair.com or write to:
Princeton Air Conditioning, Inc. Attn: Legal 39 Everett Drive, Building D Princeton Junction, NJ 08550
Questions or Complaints For privacy-related questions or concerns, please contact us at: privacy@princetonair.com
WHAT DO WE USE YOUR INFORMATION FOR?
At Princeton Air Conditioning, Inc., we always want to provide you with the best possible experience and fulfill your needs exactly as you've requested. In order to do this, we collect information that allows us to:
- Provide the services you request
- Contact you about an inquiry
- Send you Princeton Air Conditioning, Inc. email updates
- Customize our communications to you
INFORMATION WE SHARE WITH OTHERS AND YOUR PRIVACY RIGHTS
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
No Information Sold to Third Parties: Princeton Air Conditioning, Inc. has not sold any personal information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household to third parties in the 12 months preceding the Effective Date of this Notice. This includes, but is not limited to, names, addresses, email addresses, and phone numbers. Princeton Air Conditioning, Inc. does not share or sell phone numbers or any other personal information to third parties for marketing purposes.
YOUR CHOICES ABOUT COMMUNICATION FROM Princeton Air Conditioning, Inc.
We offer choices about the types of information you receive from us. If you prefer not to receive email updates or newsletters from us please follow the unsubscribe using the link provided in each edition of the email, or please contact us at info@princetonair.com or at
Princeton Air Conditioning, Inc.
39 Everett Drive, Building D, Princeton Junction, NJ 08550
Please be sure to provide us your exact name and email address so that we can be sure to identify you correctly.
HOW WE USE EMAIL
When you provide us your email address, we will email you as necessary to respond to a request for or inquiry about our services, or to provide ongoing customer service. We may also send promotional email about products, special offers, services or events that we believe may be of interest to you. It is our intent to send promotional emails only to those persons who wish to receive them. We provide instructions on how to unsubscribe in each email.
COOKIES AND PIXEL TAGS
A cookie is a small data file that is stored by your Web browser on your computer. Cookies enable you to place an order on our Website. They also allow us to enhance and personalize your online experience, so that the information you receive is more relevant to you.
We also use pixel tags – tiny graphic images – to tell us what parts of our Web site you have visited or to measure the effectiveness of any searches you may do on our site. Pixel tags also enable us to send you email in a format you can read and let us know when you have opened an email message from us. We may also contract with other companies who use cookies or other online tools such as pixel tags to measure the performance of a marketing effort on our behalf. We prohibit these companies from using this information for their own marketing purposes or from sharing this information with anyone but us.
LINKS TO OTHER SITES
Occasionally we provide links on our Web site to other sites we think you will enjoy. These sites operate independently of Princeton Air Conditioning, Inc., and have established their own privacy and security policies. For the best online experience, we strongly encourage you to review these policies at any site you visit.
PRIVACY OF CHILDREN ON OUR WEBSITE
Our Web site is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13.
POLICY CHANGES
From time to time, we may use customer information for unanticipated uses not previously disclosed in our privacy notice. If our information practices change, we will post these changes on our Website. We encourage you to review our privacy policy periodically.
QUESTIONS OR COMMENTS?
We always welcome your questions and feedback. For privacy-related issues, please contact us at:
Princeton Air Conditioning, Inc.
39 Everett Drive, Building D, Princeton Junction, NJ 08550
info@princetonair.com
