Tom

Hey Scott, Tom here & it's Tuesday morning. I just wanted to call to say thank you very much for having your service guy come out last night. He got there a little before 8:00, he was done about 8:45, we're back to full operating status.I think we have found an issue that your people are going to resolve over the long term. We're back functionally, have heat and I can't thank you enough, because as I said, we had a 95-year-old and a two month old here, and so we needed the heat.Your attention to the problem was very much appreciated and I just wanted to call and thank you for it. 
Testimonial Name
Tom